Effective date: January 1, 2026
This Privacy Policy describes how Nordic Road LLC (“Nordic Road,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our public website at nordicrd.com, use our analysis platform at app.nordicroad.com, or otherwise interact with our services (together, the “Services”). By using the Services, you agree to the practices described in this Policy.
1. Information We Collect
Information you provide to us
- Contact and correspondence. When you email us, request information, or sign up to receive updates, we collect your email address and any other information you choose to include.
- Account information. If you register for an account on our platform, or an account is created for you by your organization, we collect information such as your name, email address, organization, and role.
- Questions and uploads. Some features of the Services let you ask questions through interactive or AI-assisted tools or upload files and documents. We collect the content you submit through those features.
- Feedback. If you submit feedback about the Services, we collect the content of that feedback.
Information we collect automatically
When you use the Services, we and our service providers automatically collect certain information, such as your IP address, browser type, device information, pages viewed, links clicked, and the dates and times of your visits. We collect some of this information using cookies and similar technologies (see Section 5).
Information from your organization
If you use the Services through an organization (for example, your employer), that organization may provide us with information about you, such as your name and email address, in order to set up and manage your access.
2. How We Use Information
We use the information we collect to:
- provide, operate, maintain, and secure the Services;
- create and administer accounts and organizational access;
- generate, deliver, and improve reports and analyses;
- process questions and files you submit and respond to them;
- respond to your inquiries and send administrative communications;
- send updates and other communications you have signed up for (you can opt out at any time);
- monitor and analyze usage to improve the Services;
- detect, investigate, and prevent fraud, abuse, and security incidents; and
- comply with legal obligations and enforce our terms.
3. AI Features
Some features of the Services use artificial intelligence to generate analyses and respond to questions. Content you submit through these features (including questions and uploaded files) may be processed by the third-party AI service providers we use to operate them. We encourage you not to submit sensitive personal information through these features.
4. How We Share Information
We do not sell your personal information. We share information only as described below:
- Service providers. We share information with vendors who perform services on our behalf, such as website hosting, email delivery, AI and data processing, and analytics. These providers are permitted to use the information only to provide services to us.
- Your organization. If your access to the Services is provided through an organization, that organization’s administrators may be able to view information associated with your account and your use of the Services.
- Legal requirements. We may disclose information if we believe it is required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Nordic Road, our users, or others.
- Business transfers. If Nordic Road is involved in a merger, acquisition, financing, or sale of all or part of its business, information may be transferred as part of that transaction.
- With your consent. We may share information for other purposes with your consent or at your direction.
5. Cookies and Analytics
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Services are used. Most browsers let you refuse or delete cookies through their settings; if you disable cookies, some features of the Services may not function properly. Where we use third-party analytics services, they may set their own cookies to help us measure site usage.
6. Data Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected. When information is no longer needed, we delete it or de-identify it.
7. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from loss, misuse, and unauthorized access or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
- Email communications. You can opt out of non-essential emails by using the unsubscribe link in the message or by contacting us at contact@nordicrd.com. We may still send administrative messages about your account or the Services.
- Access, correction, and deletion. You may request access to, correction of, or deletion of your personal information by contacting us at contact@nordicrd.com. We will respond consistent with applicable law and may need to verify your identity before acting on a request.
- U.S. state privacy rights. Depending on where you live, you may have additional rights under state privacy laws (such as those in Virginia, California, Colorado, and other states), including the right to know what personal information we hold about you, to request its correction or deletion, and to appeal a decision on your request. To exercise these rights, contact us at contact@nordicrd.com.
- Visitors from the EEA, UK, and other regions. Where applicable law provides them, you may have rights to access, rectify, erase, restrict, or object to our processing of your personal data, to data portability, and to lodge a complaint with your local supervisory authority. Where we rely on consent, you may withdraw it at any time. Our legal bases for processing include performance of a contract, our legitimate interests in operating and improving the Services, compliance with legal obligations, and consent.
9. International Visitors
Nordic Road is based in the United States, and the Services are hosted and operated there. If you access the Services from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
10. Children’s Privacy
The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us at contact@nordicrd.com and we will delete it.
11. Third-Party Sites
The Services may link to websites and services we do not operate. This Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Policy on this page and update the effective date above. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at: contact@nordicrd.com
